Are you worried about the common hiccups in the operations of shark vacuum and looking for pro tips for shark ion robot troubleshooting?
We all know that the shark ion vacuum is a great revolution in cleaning processes. You can control the operations of this device via a smartphone app for long cleaning sessions or to specific spots.
Sometimes this useful gadget may stop for no reason, and you can’t find a way to start it again.
Here we will focus on some of the common problems, their causes, and the best possible solution you may face during the cleaning process. You will also find shark mop robot error codes to handle these fixtures.
Make sure that you read this informative article till the end for complete knowledge.
Table of Contents
Common Problems of Shark Ion Robot Vacuum
When it comes to troubleshooting a shark ion robot, you may find multiple problems. Let’s explore some important issues in a shark ion vacuum and try to fix them:
Error 1: Why is My Shark Ion Robot Not Connecting to Wi-Fi?
Of course, you can’t control this gadget without a stable wi-fi connection.
If you have a reliable internet source in your home and still you can’t connect the shark vacuum app with this device; there are some crucial reasons for this shark robotic vacuum troubleshooting issue:
Following are the vital wi-fi connection issues that may cause this error:
- Dual-band wi-fi router
- Wrong wi-fi password
- Andriod app is operated far away from the router
How to Fix It
If you have a dual-band router set up in your home, the shark AI robot may face the problem of picking the right frequency with the correct router.
There might be another chance this robot is not connecting with some modern networks. You can check this connected devices list on the shark ion robot website. You have to enter the right wifi password too for idle connection.
It is also necessary to do the cleaning task near the wi-fi device, or the router should be installed in the central place of your home for better connectivity.
Finally, restart the wi-fi device and reset your smartphone app. Please wait for a few minutes so that these two gears rebound again to start functioning.
Error 2: Why is My Shark Ion Robot Not Charging?
It is the most common issue that most electronic devices may face. The main reason for this glitch is that the charger connects with this device closer to the floor.
This underneath charging setup of the shark robot makes the expensive battery faulty. If you excessively face this issue, your shark vacuum won’t turn on permanently in later stages.
The charging problems caused by this underneath charging structure are listed here to increase your knowledge:
- The battery may get defective
- The shark ion may not be fully docked
- You can’t plugin in your favorite shark robot
How to Fix It
This problem can be created from the power source of the shark ion robot. The most important thing here is to plug the charger properly into the device. It will increase the overall lifespan of this valuable gadget.
It would be great if your robot is fully docked and you ensure its place in your home. You may see warning signs on the dock if you wrongly place it in gear.
Take care of your shark ion robot battery and eliminate all the obstructions in its charging.
Error 3: Why is My Shark Ion Robot Not Cleaning?
The worst case is that your expensive shark ion robot is not cleaning. You are thinking about the worn-out brush or its replacement. The roller brush may also not work correctly.
These challenges may lead to poor cleaning performance in your home. The dirt particles increase on your luxury floor, and the situation will become tough to handle.
Some of the major causes of this error are:
- The main brush or side brush gets dirtier
- The motor of the brush is not working
How to Fix It
These brushes beneath the robot should be adequately cleaned so that the debris never builds up. You have to regularly inspect these brushes and make 100% sure that all these brushes are in good working condition.
You can use a damp microfiber cloth to eliminate dirt from the brush cap and bristles. If you think these brushes get worn, replace them; otherwise, continue with regular cleaning processes.
Also, make sure that these brushes rotate correctly in the right direction. There should be no obstruction in their ways. You can also replace the motor if you think the brushes are not turning in the correct way.
Error 4: Why is My Shark Ion Robot Making a Loud Noise?
Your shark ion robot may start making a loud noise. There are multiple rubber cleaning brushes in the head of the shark vacuum.
Some heavier debris or pet hair hide themselves in these brushes, which may cause damage or generate noise during cleaning.
The extractor may not turn with these messes and will get damaged quickly. It is important to handle this type of error immediately to save the whole gadget.
We may feel the following causes against this error:
- Damaged extractor
- Dirty rubber brush
How to Fix It
To fix this error, you have to inspect the rubber brush. You can remove it from the cleaning head of the robot by pushing the green tab on your right.
If you feel dirt particles or hair, then clear them instantly. Some heavy debris may also stick in the brush’s bristles; treat them accordingly.
If you apply the shark ion robot on multiple surfaces, its brushes may be unaligned. You have to fix them too for smooth working.
Further, if the sound is louder, then there is a chance that the extractor may be broken. In this case, you have to replace it to stop this noise.
Error 5: Why Does My Shark Ion Robot Bumper Keep Getting Stuck?
Sometimes the bumper might get stuck in this shark robot vacuum because of blocking the path of the cleaner. You must remove all the hurdles from its path.
If you are cleaning on uneven surfaces, you may face these issues rapidly.
The robot bumper may get stuck due to:
- Blockage in suction tool
- Incorrect fixation of bumper
How to Fix It
The primary reason for this error is the suction motor; some heavy or rigid object may get stuck in front of its sensor, or you might incorrectly assemble this gear in your shark ion robot.
If you feel continuous bumps, then the motor may get damaged.
To fix these bumps, you have to check all the sensors and brushes of this robot. If you see any hurdle in the front of the motor or between the brush’s bristles, then remove it.
The bumper also needs to be fixed correctly at its true position. Due to excessive obstructions, the suction motor may get weaker and should be replaced if required.
Error 6: Why Shark Ion Robot Schedule is Not Working?
There is also a chance that your favorite shark ion robot doesn’t abide you. The device ignores your schedule from the time frame.
It is quite annoying for homeowners if their cleaning schedule has been disturbed.
There are a few reasons for this error which are:
- The shark ion robot app is not working properly
- The robot’s software is not sending instructions to its device
How to Fix It
The easiest way to fix such issues is just to reset this robot vacuum device. The scheduling problem will surely start working according to your given schedule.
You have to adopt the right procedure for resetting this robot vacuum. This factory resetting method is described in detail in the user manual of your gadget.
The smartphone app can also be reinstalled from its true source for proper working. Sometimes the brand is offering new features or updates in their apps, you need to use these updates too to fix such problems.
Shark Ion Robot Error Codes
You have to troubleshoot of shark ion robot and observe some of its error codes to get all the benefits from this gadget. Let’s discuss these error codes here:
- Error Code: The clean button of the shark ion robot is flashing red light
- Possible Solution: There is an error reported in its sensor. You can clean the front surface of the sensor with a microfiber cloth or just wipe it with a paper towel to fix this error.
- Error Code: The sensor of the front wheel or bumper is blinking blue
- Possible Solution: Your gadget is reporting an error of any obstruction. Make sure that the shark ion robot is not getting stuck with any hurdle; if you see any, remove it instantly from its path.
- Error Code: Clean light is blinking blue
- Possible Solution: Now, the front wheel of your device is in trouble. Clean the cavity of this wheel to fix this error.
- Error Code: The spot button is blinking blue
- Possible Solution: Just pick the device and start cleaning to any new spot or location for cleaning.
- Error Code: Spot and dock button both are flashing together
- Possible Solution: The error code is generated due to the fact that something is stuck in its suction motor or brush roll. Just remove this obstruction instantly and place this gadget on the level surface to start working again.
- Error Code: A red “!” alert is showing on the top of a robot:
- Possible Solution: You have to connect the AC adapter to fix this red indicator of your gadget. Don’t worry about such red alerts! Most of these alerts are indicated because of low charging issues.
FAQs – Frequently Asked Questions
These are some of the questions related to troubleshooting of shark ion robot. Have a look at them.
Why Does My Shark Ion Keep Stopping?
There is always a possibility that something is getting stuck in the brush or suction motor. It will stop your shark ion robot until you remove that hurdle.
How Do You Reset a Shark Ion Robot?
The power switch is located underneath a shark ion robot; just turn your gadget upside down and press this button for 5 to 10 seconds. It will do the reset factory setting for this machine.
Why Has My Shark Vacuum Stopped Working?
You can check the low battery indicator light; the shark vacuum stops working if it gets lower or disappears. There is a chance of a circuit breaker or tripped, and the shark vacuum is not working.
You have to inspect its circuit breaker as well. If still not working, you can also call a technical team for this gadget.
Where is the Reset Button on My Shark Robot?
The reset button on most Shark ion machines is placed underneath it. This button is used to factory reset settings to refresh this robot again.
How Do I Know if My Shark Ion Needs a New Battery?
The blue line indicates charging when it needs power after discharge. The robot needs a new battery if you see a red light blinking.
How Do You Clean a Shark Vacuum Sensor?
If you notice any dust on the shark vacuum sensor, you can clean it with a microfiber cloth or dry cloth to remove these dust particles.
This is the most common error that the users report upon troubleshooting their shark ion robot.
Why Does My Shark Robot Bumper Keep Getting Stuck?
There might be some heavy object stuck in the suction motor, which causes the shark robot bumper to be stuck in its cleaning way. This obstruction should be removed for a smooth cleaning process.
Shark ion robot is the most popular and modern way of cleaning any surface type. You can clean your floors within minutes controlled through your smartphone app.
It looks fantastic to finish all the home cleaning tasks without any afford at all. It is essential to use this useful gadget in the right way.
Still, there are possibilities that you face different irregularities in this device, which seems quite annoying for homeowners. To find out such problems, you need to know about troubleshooting the shark ion robot.
We have tried our best to discuss all the possible errors, their causes, and the best possible solutions to fix these errors.
Now I can hope that you can solve all the issues in this robot vacuum cleaner on your own and operate this gadget in a better way.